DispatchThey're in the field.
You're in control.
Mission-control dispatch for field auditors, loan officers, and compliance inspectors — right address, right time, right paperwork. Already loaded.
1847 Maple Creek Dr, Dayton OH
392 Harbor View Ln, Columbus OH
5510 Riverside Blvd, Cincinnati OH
78 Elmwood Terrace, Toledo OH
220 Lakeshore Pkwy, Akron OH
Every agent takes the shortest legal path. Automatically.
The routing engine ingests your visit queue, agent locations, vehicle constraints, and SLA deadlines — then calculates the optimal multi-stop sequence every 90 seconds. When a field agent calls out sick at 8:42 AM, the remaining 46 routes recalculate before the ops manager finishes the call.
Technical Spec
1847 Maple Creek Dr
Post-Disaster
9:14 AM
2.3 mi
392 Harbor View Ln
Mortgage Audit
10:02 AM
4.1 mi
5510 Riverside Blvd
Compliance
11:20 AM
1.8 mi
78 Elmwood Terrace
Loan Audit
1:05 PM
6.7 mi
The right forms on every tablet before the agent leaves the lot.
Dispatch cross-references the visit type, property state, loan program, and inspector certification against your compliance ruleset — then assembles the exact packet and pushes it to the assigned agent's tablet. FEMA disaster forms, HUD appraisal disclosures, CFPB servicing notices, state-specific liens. Zero manual prep, zero forgotten forms.
Technical Spec
FEMA-DR-4559 Inspection Form
HUD Uniform Residential Appraisal
CFPB Servicing Disclosure (2025)
State Lien Release — Ohio Rev. 1.3
E&O Insurance Certificate
Every countdown visible. Zero surprises at the end of shift.
Each pending visit carries a live countdown tied to your contractual SLA window. When a visit drops below the alert threshold, Dispatch triggers an escalation chain — SMS to the assigned agent, push notification to the ops supervisor, and an automatic reroute offer if the SLA is at risk of breach. The breach counter has read 0 for 14 consecutive quarters at our median client.
Technical Spec
Everything the agent needs. Nothing they don't.
The agent app shows the day's optimized route, pre-loaded compliance packet, offline inspection forms, and one-tap navigation. It works without cell signal in basements and rural properties. When the agent submits a completed inspection, the ops dashboard updates in under 4 seconds — no phone call, no email, no end-of-day batch upload.
Technical Spec
J. Nakamura · Stop 2 of 4
Current Stop
392 Harbor View Ln
Columbus, OH 43215
Documents Loaded
Next: Stop 3
5510 Riverside Blvd · 11:20 AM
Plugs into the systems your bank already runs.
Dispatch connects to Encompass, Blend, Fiserv, FIS, Salesforce, Guidewire, and DocuSign out of the box. Visit data flows back into your LOS the moment the inspection is submitted. No middleware, no brittle CSV exports, no weekly reconciliation calls with your IT team. REST API and webhooks available for custom integrations.
Technical Spec
Encompass
LOS
Salesforce
CRM
Guidewire
Insurance
ServiceTitan
FSM
Fiserv
Core Banking
DocuSign
E-Sign
Twilio
SMS/Voice
REST API
Custom
See How We Compare
14 capabilities that matter to bank ops teams. We're not hiding the partial-support rows.
| Capability | Dispatch | ServiceTitan | Salesforce FSL | Manual |
|---|---|---|---|---|
Financial services compliance packets | ~ | |||
Real-time SLA countdown per visit | ~ | ~ | ||
Multi-stop route optimization | ~ | |||
Post-disaster inspection workflow | ~ | |||
Offline-capable mobile agent app | ~ | ~ | ||
LOS (Encompass, Blend) integration | ~ | |||
Automated pre-visit packet delivery | ||||
Live agent map with 200+ concurrent | ||||
SLA breach alert escalation chain | ~ | |||
Credit union network multi-branch | ~ | |||
Configurable inspection form builder | ~ | |||
Core banking (Fiserv, FIS) sync | ~ | |||
Visit deduplication engine | ~ | ~ | ||
Setup time for 50-agent team | ~ |
Run Your Comparison
Tell us your current stack and team size. We'll deliver a personalized competitive teardown PDF to your inbox — specific to your workflow, not a generic deck.
4 Minutes. No Fluff.
See a live dispatch shift: 47 agents, 200 site visits, zero SLA breaches. Watch the routing engine recalculate in real time when an agent calls in sick at 8:42 AM.
200+
Daily site visits managed
98.7%
SLA compliance rate
3 hrs
Saved per agent per day
0
SLA breaches this quarter